We accept returns for exchanges or a full refund, excluding shipping fees, within 5 calendar days after receipt. At our sole discretion after 5 calendar days, we will offer an exchange or refunds issued in the original form of payment. Please allow 7-10 business days for processing all refunds and exchanges. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately emailing us at email@example.com. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a full refund.Refunds are contingent upon inspection of item(s) once we receive it.
We ask that you please email us at firstname.lastname@example.org before you send merchandise back. Again you MUST send back all merchandise within 5 days if you intend to return ANY item back to our store. Please contact us if you have any questions or concerns.Customer is responsible for all shipping costs if seller is not at fault.
Please send back all returns to the following address:
iRepel Home Chef Gear
3815 Montrose Blvd.